Frequently asked questions

After your payment is confirmed, our team activates your PlayStation account and delivers your credentials via email within minutes. Average delivery time is under 4 minutes.

Primary access means you can play all games on any profile on that console without needing to be online. Secondary access means you must be logged into the account to play, but the game library is still fully accessible.

Yes. All accounts come with a lifetime warranty. If you ever experience any issue, we replace or fix it at no extra cost.

Yes! We offer accounts for both PS4 and PS5. Some products are cross-gen (work on both consoles).

We accept Vodafone Cash, InstaPay, Credit/Debit Card (Visa/Mastercard), and other local payment methods.

After placing your order, you'll receive an email confirmation. You can also track your order in real-time from the "My Orders" section in your account.

Contact us immediately on WhatsApp. Our support team is available 24/7 and will resolve any issue within hours.

Yes! We offer PS Plus Essential, Extra, and Deluxe for both PS5 and PS4. Choose your tier and duration, and we'll activate it instantly.

Essential gives you 3 free games monthly and online multiplayer. Extra adds 400+ games in the catalogue. Deluxe adds 700+ games including PlayStation classics and game trials.

Average delivery is under 4 minutes after payment confirmation. During peak hours it may take up to 30 minutes. You'll receive your account details via email.

Primary access allows one main console to play without internet. Secondary access requires you to be logged in. We recommend one console per account for best experience.

Do not change the account password or email. The account is managed by Aguee. Contact support if you need help.

Yes. Games and subscriptions are region-specific. We clearly label the region (MENA, USA, UK, Turkey, etc.) on every product. Make sure you select the correct region for your console.